What's New at Peakflo?

Get the Latest Peakflo Releases

June 2023 Releases

 

Finance managers can now Export data in any customized format based on the accounting software requirements or even for internal purposes. 

Admins can now add details such as billing and shipping address, Tax number, beneficiary country and other information in Peakflo and mass upload customers with all the mentioned details to Peakflo easily. 

Additionally, invoice details such as line items, taxes, discounts and chart of accounts can now be added via the invoice upload template into Peakflo.

 

Invoice approvers can now mass approve multiple invoices and update status of the invoice in one go.

 

Our customers in India can now easily integrate Peakflo with Invoice Registration Portal (IRP)! 

 

After integration, the generated invoices in Peakflo will automatically contain Invoice Registration Number (IRN), QR code and HSN SAC code. 

 

Admins and heads of departments can now e-sign invoices, purchase orders and credit notes! The e- signatures can be added in Peakflo’s “my profile section. 

The signature along with Name and time will be embedded into the pdfs sent to customers and vendors after full approval.

From Peakflo’s timeline, stakeholders can also  track the signatory and signed date along with the approval time and details. 

 

Now finance teams can include customer’s tax number placeholder as part of the payment reminders.

 

Collections teams can now impose a late fee payment and add a table of outstanding invoices along with the interest on late fee payment to the reminders.

 

Peakflo has included withholding tax on a line item level! Synching of withholding tax from your accounting software into Peakflo is now available.

 

The collections team can schedule the payment reminders to go out at specific time of day, even more than once  according to their customers’ timezone and preference.
In order to use this feature, please contact support@peakflo.co

 

March 2023 Releases

• Finance teams dealing with complex approval matrixes can now use Peakflo approval “Rules”.
  
  Instead of creating hundreds of approval policies, you can streamline the most complex approval matrixes by creating rules based on any custom field or requirement.
  
  

  Then you can assign rules to each approval level and automate your approvals and interdepartmental communications.
  
  
  
  

• AP managers no longer need to waste time writing long emails containing purchase quote details. They can now download and share the purchase quote PDF instantly from Peakflo with the vendors.
  

• For easier vendor invoice management, Peakflo OCR can now accurately capture tax categories, rates, and amounts for AP managers and bill creators. 
  

• The AP managers and procurement team can now access the matched purchase order details from the bill info modal with a click. This will give them better visibility over the 2-way match. 
  

• AP managers can now send vendor emails to all the vendor contacts in the bill modal. Collecting quotes from multiple vendors will be a breeze!
  

• CFOs, finance, and AR managers can have better transparency over the aging receivables of customers in the customer status tracking report.
  

• To make the process of payment easier for the customers of companies receiving payments through virtual accounts, the account details are now automatically accessible in the payment detail of the invoice PDF.

  
  

• AR managers can now easily access the unapplied payments from the payments tab to advance manage payments and overpayments and calculate the actual outstanding amount for customers.
  

• Finance and account managers can track performance and stay on top of the finance team's actions with more visibility from the team activity report. 
  

• Accountants using Xero will now be able to see the transactions sync status in the “accounting” tab to have visibility over any sync error and proactively solve data issues causing the sync failures.

  

• Finance teams using Jurnal accounting software will now be able to sync tags with multiple items related to purchase quotes automatically with Peakflo for better procurement management. 
  

• Users can now reset their password and also manage their notifications from the “My profile” section for easier user and notifications management.
  

• Peakflo admins can hide inactive users with a click for better user management and visibility over active users.
  

 

February 2023 Releases

• Now payment and finance teams are kept in the loop about payment success/failure as soon as the status is updated by the payment partner. 
  
• The finance team can get the payment method of the bills at a glance. Both auto disbursement and manual payments can be tracked and managed in Peakflo for more clarity and to avoid double payments.
  
• Finance teams can manage all subsidiary companies in Peakflo. Track and schedule internal transactions but at the same time ensure that these transactions are not included in the company’s actual DSO and aging reports. 
  
• Now finance teams will get daily updates on collections tasks and payables pending approvals so that users are on top of their respective tasks in Peakflo. 
  
• Accounts payable managers can now assign charts of accounts to vendors and budgets. Once COA is assigned, Peakflo automatically pre-selects the chart of account of each line item of the bill. 
  
• Peakflo dashboard has been upgraded to include all payables pending approvals on an organization level for all bills and POs. Admins can use this to view and monitor pending approvals at any given time. 
  
• Now approvers can mass review and approve transactions in one go on mobile to speed up the month-end-closing process. 
  
• Accounts receivable managers can now bypass the hassle of creating recurring invoices manually with Peakflo’s duplicate invoice option!
  
• With the launch of Peakflo’s new vendor credit note feature, users can now view all the reports at a glance with the correct outstanding payment to be done to vendors with the credit offset done on bill level! This will ensure that the organization’s books are up to date at all times!
  
• The help portal is now integrated within Peakflo to give users quick assistance with different sections. 
  
• Now the accounts payable managers and admins can have full flexibility and control over their payables with Peakflo’s Accounts Payable Rules. 
  Admins can set custom rules for bills, purchase orders, bill line items, and purchase order line items to automate payables management further. 
  
  You can assign viewers to specific vendors, add custom fields based on budget, bill, and purchase order details and so much more!
  
• Finance teams can now access the “Actions log report” to check the history of all the changes and activities by the finance team and other stakeholders. 
  
• A daily summary of the Actions log report will also be emailed to any stakeholder who has opted in to receive the emails.
  

December 2022 Releases

• We have launched an entirely new module of credit notes for accounts payable! Users can now create and map bills to vendor credit notes. After submission, admins can review and approve these credit notes. Once approved, the credits are applied immediately to the bills! 

• The bills processed by OCR have automated additional validations to ensure AP managers about the correct total amount of bills. If bills do not have the correct total amount, they cannot be submitted. 

• The purchase order number and purchase quote number are now auto-generated allowing the procurement team to better maintain purchases and ensure that employees focus on essential details of the PO/PQ. Admins will have access to override the auto-generated numbers. 

• Now finance teams have easier access to the company’s chart of accounts for all the transactions in the bill line items. 

• Now create a catalog of all Bill and PO/PQ line items with their unit cost and description- reducing the manual effort of entering and reentering them while creating new Bills/POs/PQs. 

• Export invoices with all the required data including taxes, status, due date, payment date, and more!

• Vendor detail is not mandatory to be submitted by employees when submitting PQ- to write the entire PO/PQ story here 

• Control the access of users on the field level while creating purchase orders and bills! Employees can be responsible for adding details of PO/bills but other crucial information of taxes and charts of accounts can be overseen by accountants/tax checkers.

Admins have access to all fields including the approval policies. With this, ensure that details crucial for bills aren’t altered post-approval when the bill is scheduled to be paid. Bill creators can always regress the bill to draft and modify them before payment is made. 

• Peakflo now sends emails for all failed payments to the registered payment owners and bill creators. This will ensure that finance teams don’t miss out on making payments on time and can retry payments via different methods! 

• Now access all approvals from the tip of the palm! Peakflo approvals are now optimized for mobile! Approvers can review items and their attachments for pending approval in their queue and approve/reject with comments!

They can also chase for approvals via Whatsapp for business so that the approver upon reading the message can access Peakflo account!    

• Communicate directly with vendors when bill payments are done and POs are fully approved! This will fast-track the procure-to-purchase process whilst keeping the vendor in the loop! Contact your Peakflo partner to enable this today! 

• Users can now edit and link credit notes to invoices and more control over who creates and approves the credit notes! 

November 2022 Releases

 

Accounts Payable Latest Updates:

• Admins and budget owners can add a start date for the budgets in addition to the expiry date to specify budget intervals for easier monthly and quarterly budget planning.  
  
• If your accounting software is integrated with Peakflo, the finance and accounting checkers can easily access both the names and the general ledger codes for each name under the default chart of accounts in the bill edit form. 
  
• For keeping communications more efficient, admins can specify the type of notifications the users should receive from the notifications tab in the users section.
  
• In case the customers have different entities, finance teams can see the name of the entity in the daily actions emails.
  

Accounts Receivable Latest Updates:

• To avoid any delays in communications, account managers can now: 
  1. Get notified instantly via email once a customer responds to their SMS or WhatsApp message and can view the response in the customer timeline.
  2. Respond instantly to customers’ WhatsApp messages from Peakflo’s customer timeline. 3. Access all sent and received attachments on WhatsApp at all times. All the attachments will be captured in the Peakflo timeline.

 

• Finance checkers can now see if a payment record has been removed from the invoice or customer timeline. 

• Accounts receivable managers can see if a WhatsApp message has bounced from the Reminder Delivery Tracking report to take further actions.

• Finance teams can have full control over the payment function of the customer portal. 
  
  In case account managers wish to disable the payment function of the customer portal, admins can deactivate the function from the workflow settings.

• Finance teams in Singapore and Indonesia can easily track all payments made by customers with their unique virtual bank account numbers. In this way, you’ll get full visibility over all paid and unpaid invoices.

• Finance teams who use NetSuite accounting software can now say goodbye manual reconciliations! The transactions done through Peakflo will be automatically reconciled!

• Finance team members can add special characters to the invoice reference number and quickly find them in Peakflo.  

October 2022 Releases

 

Accounts Payable New Releases

Accounts payable managers don’t need to keep reminding approvers of pending approvals anymore! All the approvers will receive daily emails from Peakflo containing the details of all their pending approvals.

The finance team can now communicate effortlessly by leaving comments on purchase quotes or bills timeline. The stakeholders will get notified instantly via email.

Bill viewers and Approvers can also get instantly notified with a customizable note when a bill is deleted or canceled.

Now the procurement and finance teams can export purchase orders in CSV.

Finance teams can easily categorize and track bills by adding custom fields to the table views. In the table view, the custom fields can be filtered for better visibility of bills and purchase quotes

The purchase quote requester’s name will be added automatically to the purchase quote form. The admins will be able to edit this field. The finance team can also view and filter the requester's name in the purchase quotes table view.

Finance teams and employees can collaborate and manage budgets seamlessly by adding budget members in addition to budget owners. The budget members will only have access to the budgets they have been assigned to.

Budget owners and budget members will get email notifications once the budget limit exceeds 50%, 80%, 90%, and when the budget is finished or has exceeded the initial amount.

Accounts Receivable 

The finance managers can request different types of customized reports from Peakflo for more visibility and control. 

The admins can add limitless subsidiaries to the parent company to be able to send reminders and access reports both at the company and subsidiary levels.

 

September 2022 Releases

Accounts Payable

• The CFO and finance team can drive better decisions with a real-time, in-depth overview of the accounts payable dashboard.
  
• The finance team can save time by quickly previewing the types of bills or purchase quotes under custom fields. 
  
  
• The finance team can get more visibility on deposit and spend history and optimize cash flows through Ledger.
  
• The finance team can easily send a customized email right from Peakflo to vendors, request changes to the bills, and track these changes in a centralized audit trail. This also provides all internal stakeholders full visibility.
  
• To save time, the finance team can mark all bills as paid in one go.  
  
• The finance team can create up to 10-step approval workflows to streamline even the most complex approval processes.
  
• As an admin, you can set the types of approval emails your users will receive.
  
• Now the finance or treasury team can easily find the account name to facilitate wallet top-ups.
  
• For easier reconciliation, the finance team can track wallet top-up history. 
  
• Now users in the Philippines can top up their wallets through Xendit via any local bank.
  
• The finance team can stay on top of pending payments with the aging payable report.
  
  
  Accounts Receivable
• AR managers can quickly send manual WhatsApp and SMS messages as well as emails to customers to improve ad-hoc communications.
  
• The finance team can customize invoice names and numbers without any hassle.
  
• AR managers can add withholding taxes in payments to make outstanding invoice amount zero.
  
• The finance team can ensure all customers are assigned to certain workflows at a larger scale.
  
• AR managers can now export details on customer ID and which workflow the customer belongs to from the customer status tracking report to immediately take the right actions.
  

September 2022 Releases

Accounts Payable

 

August 2022 Releases

 

 

Accounts Payable New Releases

• The finance team can prevent over-spending as they no longer have to track budget spending manually, plus budget owners can have full visibility  with the real-time budget reports.
  
  Receive immediate notification of the utilization of budgets as soon as purchase quotes or vendor invoices are assigned, even before payment. Track the remaining budget instantly in a spreadsheet instead of doing so manually.

• Any employee or business stakeholder can log in and easily submit a purchase request (purchase quote) easily in Peakflo. 
  
  Generate purchase quotes for multiple use cases, from procurements to freelance payments. Fill in all the necessary details, add the items you purchase, and apply taxes accordingly.
  
• Procurement team doesn’t have to send purchase order manually any longer to vendor.
  
  Tick the box for “Automatically send to vendor after full approval” when creating a purchase quote and let the software do the rest of the work for you. 
  
   
  
  
• The finance team can swiftly match the purchase order with the vendor bill and track open or closed purchase order balance for more accurate reporting.
  
  The system will also flag an error if the bill amount does not match the PO balance. 
  
• The finance team does not need to worry about making duplicate payments anymore! Peakflo will inform you of any duplicate bills.
  
  If your vendor sends multiple bills or to multiple departments, Peakflo will notify you whether the bill is duplicated or not. 
  

Accounts Receivable New Features

• The finance team can eliminate repetitive tasks and automatically send monthly statements of accounts to all your customers with an outstanding balance. 
  
  You can issue reminders and trigger actions based on specific dates every month using the AR workflow.
  

June 2022 Releases

 

 

[NEW] Leave customized notes in the invoices you generate

The notes section will now be exported in the invoice PDF so your customers can now see all the necessary payment details in one document.

[NEW] More export options are available for the customer invoice payments 

Now you’ll have more options to export customer invoice payments report based on payout and templates according to Xero or QBO accounting software.

[NEW] Now your customers in the Philippines can pay you easily via Peakflo

You can now enjoy the seamless integration to process your transactions. In case you need a specific payment gateway integration, please contact Peakflo support to enable it.

[NEW] Now you can put in your customer’s address details in Peakflo

For a better-looking invoice, you can now fill in the street 1 and street 2 fields within 70 character limits in the customer’s tab under contact details.

[NEW] Ensure all your customers are assigned to a workflow by default

Default workflow will be automatically set for any customers, old or new, that haven’t been assigned to a workflow yet. To change the default workflow, submit a ticket or schedule a call with your customer success manager.

[NEW] Contact details now feature more job titles to establish escalation matrix using personalized messaging with the stakeholders

We’ve added more positions (job titles) to assign to your customers’ contact information to streamline external collaboration. Here’s a list of positions that you can add to your contacts:

• • • Unknown
    • Sales
    • Accounting
    • Manager
    • Promoter
    • CEO
    • CFO
    • Purchase Head
    • Business Head
    • Finance Head

    

    [NEW] Control which of your customers are allowed to make partial payments and withholding tax deductions

• • You can now easily enable and disable WHT and partial payments in the edit workflow settings. Once activated, the customers assigned to the workflow can see their withholding tax and make partial payments from their portal.

  • 

[NEW] Now the payables page is easier to use with a more interactive user’s interface

If you’re not able to make edits to bills and payments, don’t worry – you’ll be informed of the reason. 

[NEW] Bill export in the Jurnal.id format is now available

With the click of a button, you’re now able to export bills from the bills & payments tab according to the Jurnal.id template.

May 2022 Releases

 

[NEW] All stakeholders can receive customer payment proof easily

No need to ask your customers to share payment proof manually!

Include email addresses of all the stakeholders in the company settings so that your customer payment proof would be sent to them without any extra work!

[NEW] New email for capturing communications via email reminders
The payment reminder email address for capturing communications is now changed to collections@app.peakflo.co

[NEW] Additional fields have been added to invoices

Your customers will also receive a much more comprehensive invoice pdf with many improvements. The newly added fields to the invoice include:

• • • Invoice issuer address

    • Payer name and address

    • Note

[NEW] Access customer ref ID using "Customer Status Tracking Report"

Easily access customer ref ID in the “customer status tracking report” or by exporting the same report.

[NEW] Mass uploading bills and invoices using field matching

While mass uploading all your bills or invoices data using CSV or XLS, you can match all fields before confirmation to make sure the data is imported correctly.

[NEW] New fields and updates on Bills & Payments page
With the new look and new fields of the bills and payments page, get better visibility over all your payments!

Previous Bills & Payments page

Latest Bills & Payments page

[NEW] Flat Taxes and Tax Categories
Flat taxes and tax categories such as stamp duty have also been added to the bill edit form to make bill capture smoother.

[NEW] Roles and Permissions

Get an overview of all the permissions each user will have based on their roles.

       April 2022 Releases

 

 

Read all about April 2022 releases here:

[NEW] Upload notes via CSV
You can easily upload notes for each vendor bill in CSV format, and access and approve each bill from the bills & payments tab.

[NEW] Bill data will be prefilled in the bill edit form
No need to type in all the bill details from now on. During bill creation, more values are prefilled by default.

[NEW] Conduct mass actions on multiple bills
You can now conduct mass actions such as ”Send to Approval”, “Pay Now” or “Change Payment Date”  for multiple bills in one go.

[NEW] Add comments on bill detail timeline
Leave comments on the bill detail timeline and communicate easily with all the internal stakeholders. In this way, you can keep a record of all the communications in one place.

[NEW] Upload Payment Proof & Tax Proof on the portal

In the customer portal, your customers/clients will be able to directly upload their payment proof and tax proof. You will also receive a notification when the payment proof or tax proof has been submitted.

 

[NEW] Beneficiary name is on top-up page along with bank name and bank account number
When the customers in Singapore wish to top up their wallets, the beneficiary name will be visible on their wallet top-up page along with the bank name and account number.

[NEW] Get notified if your wallet needs to get topped up
No need to check your wallet to make sure it’s topped up. We’ll notify you whenever you have scheduled payments and your wallet is low on funds. 

[NEW] Keep up to date with customer ledger and streamline payment reconciliation

Easily track all payments made by your customers with their unique virtual bank account numbers. In this way, you’ll get full visibility over all paid and unpaid invoices.

[NEW]  Save more time by adding vendor details right within the bill edit form itself

[NEW] Send automated payment reminders using LINE Messenger App
In the accounts receivable workflow you can add LINE messenger reminder action.

Your customers can authorize receiving LINE messenger reminders from the LINE messenger icon on the portal.

You can now view and edit all customers’ contacts in the customer's tab and also the customer status tracking report. Feel free to add even more information such as "Mobile phone" or "Alternative phone" for all your customers.

Multi-selection option for account manager filter in customer table, action table and all reports has been added in case the customer has more than one account manager.

March 2022 Releases

 

 

Read all about March 2022 releases here:

[NEW] Enter the Withholding tax amount

You can now add withholding tax against each line item in the bill or add the total withholding tax amount manually.

[NEW] Download payment receipts

You can view auto-generated payment receipts and download them in PDF format. The payment receipts contain the payment details transferred to your vendors.

[NEW] QRIS payments supported in Indonesia

We now support QRIS (Quick Response Indonesian Standard) payment option so that you can accept payments easier, faster, and safer in Indonesia.

[NEW] Add custom line items to the bills

You can now create custom fields to help classify or tag vendor invoice payments.

February 2022 Releases

[NEW] AP: Capture vendor invoice details effortlessly

Forward your vendor invoices by email. Our OCR system magically captures the details. All the bills and payments created are automatically created as draft which can be edited and sent for approvals as needed. You can also manually bulk import all your vendor invoices or allow multiple users in your team to make payment requests easily.

Take a look:

[NEW] AP: Edit draft vendor invoices instantly

Once a vendor invoice has been created automatically, its really easy to edit. Inside every bill created, edit the vendor information, choose between making a full payment or adding withholding tax or VAT adjustments, select currency, wallet, and even leave notes. You can also attach working files in addition to the vendor invoice pdf to have the necessary documentation backing each payment.

Take a look:

[NEW] AP: Streamline the payment approval process

Don't you hate manually requesting invoice payment approvals over slack or emails? We do too. This is why you can setup multiple approval policies for processing bill payments and assign them to vendors. You can even set auto-approval of bills below a particular value (e.g., $100 - $500) and bring in the correct stakeholders to approve the bills that are above the specific bill value(e.g.,≥$500). This makes the approval process flexible and hassle-free.

Take a look:

[NEW] AP: Payments are made directly from a digital wallet

Pay off local and international bills securely using a digital wallet (that can be topped up in your local currency). Also, get instant access to all payments made to vendors in a single click. These transactions can also be imported into your accounting software effortlessly.

Take a look:

[NEW] AP: Stay updated on the approval/payment status of all bills

Find it tricky to track which approver is yet to approve? Or whether the payment has been processed? Now you can easily keep track of each bill's status on the “Bills and Payments” tab.

Take a look:

[NEW] AR: Export invoice collection cohort

With this much-requested feature, you can now export the invoice collection cohort and better track your collection efficiency!

Take a look:

January 2022 Releases

[NEW] Your dashboard got a new makeover

The dashboard has a new look and an enhanced design update. Scroll over the bar graphs to see the monthly stats of your DSO, doubtful debts and, aging balance to stay updated on all monthly numbers.

Take a look:

[NEW] Access to download statement of accounts from the payer portal

 To elevate your customer’s payment experience, they can now start downloading the statement of accounts from their payer portal. In addition, customers can choose between the type of SoA (Statement of Accounts) to download from the desired period.

Take a look:

[NEW] Provide flexibility to customers with partial payments

Upgrade your customer’s payment experience by offering partial payments on their payer portal. This feature comes in handy when dealing with large transactions that your customers can pay in parts.

Take a look:

[NEW] Raise a dispute within the customer portal 

For raising a dispute, you can open the customer portal link, click on the conversation icon located on the far right of the invoice detail, and choose "Raise a dispute".

From the drop-down button, you can choose the dispute reason, add descriptions regarding the dispute and upload files. The invoice issuer will receive a notification regarding the dispute.

Take a look:

[NEW]Get notified when payment proofs are uploaded

Stay updated whenever customers upload payment proofs against their invoices by simply setting up an email to receive notifications.

Take a look:

[NEW]Xero tracking categories are now available on your dashboard

Your custom Xero tracking categories are now added as tags on the 'customers' sections to optimise your customer payment tracking process.

Take a look:

[NEW]Access our support

Stuck somewhere and need help? No worries, we’ve got you covered. You can click the help dropdown button in the dashboard and access our wide range of support functionalities.

Take a look:

December 2021 Releases

[NEW] Offer multiple payment options to your customers.Automatic treatment for withholding tax

Make it easier for your customers to clear the outstanding invoices as soon as they click on their reminders. They can pay by bank transfer (daily settlement), QR code (eg: PayNow/QRIS/UPI etc.) or even credit cards.

Now you can even configure withholding tax adjusted payment options so that your customers just have to select the relevant WHT and pay the auto-calculated remainder amount.

Take a look:

[NEW] Track payment proof from customers.Reminders get auto-paused

Your customers can now attach payment proof against outstanding invoices in their payer portal. This makes it easier to map invoices against their payment details and this auto-pauses reminders for the relevant invoices.

Take a look:

[NEW] Add easy to grasp tabulated invoice summary in all reminders

Are you tired of having your customers ask you for a table or summary of all outstanding invoices?

Now by simply copy-pasting variables such as {{table_outstanding_invoices}} and {{table_overdue_invoices}} in your workflows, a tabulated summary of the invoices will automatically show up in all reminder emails sent to your customers!

Take a look:

[NEW] Explore multiple ways to create tasks

Apart from creating tasks for your teammates from the customer page, you or your team can now create tasks on the fly right from the actions page. This new feature comes in handy when collection officers or account managers are making calls and want to save a promise-to-pay from your customer.

Take a look:

[NEW] Secure access with Google and magic link sign-ins

Information security is a priority at Peakflo. Now you can authenticate the sign-in process of your team via Google or magic links that will be sent to their email when logging in. This update ensures a secure roles-based access for each Peakflo user.

Take a look:

[NEW] Chase effectively by attaching invoices to reminder emails

Incase your customers do not want to click on a link to view their invoice and would like to see the attachment in the email itself, fret not! Just click on the checkbox ‘Include invoice as attachment’ in your workflow to include the relevant invoice inside the automatic reminder emails. This makes it much easier for your customer to identify which invoice you’re following up on.   

Take a look:

[NEW] Reset your password with ease

Now users in your organization do not have to request their admins to reset password incase they forget. A simple self-serve button will send a secure reset password link straight to the user email. 

Take a look:

[NEW] Step-by-Step video and written instructions for uploading customer data

Incase you have not integrated peakflo with your accounting software, watch this detailed onboarding video here to learn how to upload your customer data manually.

Take a look:

[NEW] Upload customer contact details with either email or phone number

To speed up your onboarding process, you can upload either a customer’s email address or phone number in the mass upload customer contact spreadsheet. It isn’t mandatory to capture both the details anymore.

Take a look:

[NEW] Manually uploading customer data just became easier

All data upload spreadsheet templates use the same ‘customerId’ to streamline your customer upload process. You can also capture the date you received the invoice payment in the 'paidonDate' field (in the Invoices Data Upload file).

Take a look:

[NEW] Admins can enable professional branding on all your invoices and customer facing portals

All admins have access to the company settings where they can add their company logo and brand colours. This will automatically reflect in all invoices and the payer portals viewed by your customers.

Admins can also opt-in to allow their internal organization users to receive weekly accounts receivable reports straight to their email.

Take a look:

[NEW] Send professional-looking email reminders by embedding company logo

Make your email reminders look more professional by adding your company logo using the attribute {{logo}} in the workflow editor.

Take a look:

[NEW] Brand the  payer portal and all invoices

Align the customer payer portal and invoices to your brand guidelines by adding your company logo and primary brand colour. This makes your customer communications consistent with your branding.

Take a look:

[NEW] Get revamped weekly accounts receivable report to your email

Stay up to date on cashflow health metrics such as total outstanding amount, overdue invoice value, doubtful debt and average DSO (time to get paid) with the weekly accounts receivable report. It can also be customized by adding your company logo.

Take a look:

[NEW] Better predict cash inflows by exporting your invoice status predictions offline

You can now carry your invoice status predictions offline by exporting the invoice status tracking report in XLSX or CSV format to your email. 

Take a look:

[NEW] Create repeating workflow actions

Instead of creating multiple actions in a workflow, you can simply choose to repeat a particular action after the desired time interval. This way, you can reuse actions and set new relevant actions in place. 

Take a look:

[NEW] A more organized actions page

With new UI/UX fixes, you can now see all the future and pending actions. You can also apply a filter on the essential action items to get an in-depth overview.

Take a look:

[NEW] Shoot ad hoc SMS to your customers directly from Peakflo

Outside the workflow action items, you can send ad hoc SMS to your customers with your custom message whenever required from the invoices section in your Peakflo account.

Take a look:

[NEW] Track delivery status of SMS sent to your customers

Check the delivery, open date and bounce reason of SMS sent to your customers in the delivery status tracking report.

Take a look:

[NEW] UX fix on action editors to avoid confusion

We have removed the recipient field to add customers when creating automatic scheduled reminders as it’s an internal team action.

Take a look:

November 2021 Releases

[NEW] Get predictions on future collections through Cashflow Analytics

In your cashflow analytics report, you can see the predicted collection for the coming months for all outstanding invoices.

Why you'll love it:
Get a predicted cash inflow for all your outstanding invoices to better manage expenses and critical outlays.

Take a look:

[NEW] Monitor deliverability with 'Reminder Delivery Tracking Report'

You can now keep track of all the reminders triggered to your customers in a centralized report.  

Why you'll love it:

You get to check the deliverability of all the reminders under a single tab, including essential details like the last opened date of the reminder by your customer, and the reason for reminder bouncing.

Take a look:

[NEW] Get started quickly with easy onboarding

Easy to follow onboarding steps on the dashboard ensure you can get started quickly.

Why you'll love it:

1. Onboarding steps are embedded with videos to provide better guidance in each step.

2. Gain a company-wide overview of your collection efficiency.

Take a look:

[NEW] No more back and forth to select the action type on the Actions page

The 'All action types' dropdown list doesn't reset automatically whenever you execute an action like 'log call' or 'manual - email' on the actions page.

Why you'll love it:

A simple design fix eliminated the constant hassle of re-selecting an action type after each execution.

Take a look:

[NEW] Localized content update in 3 different languages

We have updated the content in Malay, Tagalog, and Bahasa Indonesia.

Why you'll love it:

Fresh localized content makes it easy to understand and use Peakflo for Non-English speakers.

Take a look:

[NEW] Get real-time updates in Aging Balance Report

Aging Balance Report now displays real-time data for every customer's outstanding balance across various time intervals.

Why you'll love it:

With real-time updates, you no longer have to wait for a day to get the latest Aging Balance Report.

Take a look:

[NEW] Monitor changes in your customers’ payment behaviour with Peakflo weekly emails

Control credit effectively by getting weekly updates on customers that have changed their payment behaviour from making timely payments to late payments.

Why you'll love it:

Peakflo’s AI monitors the payment behaviour of each of your customers and lets you take decisions to best manage the credit you extend to them.

Take a look:

[NEW] Enable your customers to clear payments on the move

Customers can access their payer portal through mobile to clear unpaid invoices.

Why you'll love it:

Shorten payment time by making it easier for customers to pay through mobile.

Take a look:

[NEW] Get a summary of all unpaid invoices under a single tab

You can now view all the outstanding invoices under the 'Balance' tab of a customer's payer portal instead of the 'Invoices to pay' tab (now deleted).

Why you'll love it:

We removed the clutter! Instead of two tabs ('Invoices to pay' & 'Balance'), you can view all your unpaid invoices under a single tab ('Balance').

Take a look:

October 2021 Releases

[NEW] Analyze invoice collections with Sales Collection Cohort

Your finance team can view month-on-month cohorts on sales collections based on different time intervals and account managers.

Why you'll love it:
1. Get a clear picture of how effectively your account managers or collection officers are collecting on outstanding invoices.

2. Gain a company-wide overview of your collection efficiency.

Take a look:

[NEW] Stay updated on any changes made to workflows or account managers

Any change made to the account manager or workflow will be reflected in the customer timeline along with the timestamp.

Why you'll love it:
In a single click, you can view the latest modifications in the customer's timeline.

Take a look:

[NEW] Easily upload customer files in bulk

Companies without accounting software can upload their customer files with the help of a spreadsheet template on the page.

Why you'll love it:
1. Upload all your customer files with just a click.
2. Helpful for companies without accounting software or companies that want to get started with Peakflo without an integration.

Take a look:

[NEW] Save time by updating customer attributes in bulk

You can now pause/resume reminders, change workflows and account managers for multiple customers at the same time.

Why you'll love it:
This is the easiest way to edit multiple customer attributes in a single click.

Take a look:

[NEW] Collaborate effectively by creating Tasks inside the customer tracking report
Apart from analyzing the report data, you can also create and assign tasks to account managers within the customer status tracking report.

Why you'll love it:
1. Task creation can be an exercise that will save time and drive accountability on the next steps.
2. Improve collaboration with the team and decide on relevant next steps while analyzing the full customer data inside the report.

Take a look:

September 2021 Releases

[NEW] Identify which invoices will be likely paid late

How it works:
Peakflo's AI analytics engine and machine learning model predict whether your customers will pay the invoice by the due date based on their past payment behavior.

Why you'll love it:
1. Your Finance team can predict the cash inflow for the upcoming month and manage business expenses smarter.
2. Your account managers can identify customers with a poor payment track record and proactively follow up.

Take a look:

[NEW] Gain insights with the new cashflow analytics report

How it works:
Your finance team can get a visual representation of how much they have billed and collected for each month.

Why you'll love it:
Easily measure your cash collection effectiveness by analyzing the data and drive smart decisions to get paid faster.

[NEW] Seamlessly schedule custom internal reminders to your team

How it works:
Admins can schedule a time-based reminder in their workflows to notify team members (account managers or collection agents) to take custom actions.

Why you'll love it:
You can optimize your account receivable process and collaborate efficiently by scheduling internal reminders with time-based triggers.

Take a look:

[NEW] Tags for List of Overdue Invoices and Longest Days Overdue

How it works:

Now admins can use new tags in their workflow templates which indicate a list of overdue invoices and the number of days overdue for the longest overdue invoice

Why you'll love it:

You can easily indicate to your clients which invoices are overdue and how long is the oldest overdue invoice.

 

December 2021 Releases

[NEW] Offer multiple payment options to your customers.Automatic treatment for withholding tax

Make it easier for your customers to clear the outstanding invoices as soon as they click on their reminders. They can pay by bank transfer (daily settlement), QR code (eg: PayNow/QRIS/UPI etc.) or even credit cards.

Now you can even configure withholding tax adjusted payment options so that your customers just have to select the relevant WHT and pay the auto-calculated remainder amount.

Take a look:

[NEW] Track payment proof from customers.Reminders get auto-paused

Your customers can now attach payment proof against outstanding invoices in their payer portal. This makes it easier to map invoices against their payment details and this auto-pauses reminders for the relevant invoices.

Take a look:

[NEW] Add easy to grasp tabulated invoice summary in all reminders

Are you tired of having your customers ask you for a table or summary of all outstanding invoices?

Now by simply copy-pasting variables such as {{table_outstanding_invoices}} and {{table_overdue_invoices}} in your workflows, a tabulated summary of the invoices will automatically show up in all reminder emails sent to your customers!

Take a look:

[NEW] Explore multiple ways to create tasks

Apart from creating tasks for your teammates from the customer page, you or your team can now create tasks on the fly right from the actions page. This new feature comes in handy when collection officers or account managers are making calls and want to save a promise-to-pay from your customer.

Take a look:

[NEW] Secure access with Google and magic link sign-ins

Information security is a priority at Peakflo. Now you can authenticate the sign-in process of your team via Google or magic links that will be sent to their email when logging in. This update ensures a secure roles-based access for each Peakflo user.

Take a look:

[NEW] Chase effectively by attaching invoices to reminder emails

Incase your customers do not want to click on a link to view their invoice and would like to see the attachment in the email itself, fret not! Just click on the checkbox ‘Include invoice as attachment’ in your workflow to include the relevant invoice inside the automatic reminder emails. This makes it much easier for your customer to identify which invoice you’re following up on.   

Take a look:

[NEW] Reset your password with ease

Now users in your organization do not have to request their admins to reset password incase they forget. A simple self-serve button will send a secure reset password link straight to the user email. 

Take a look:

[NEW] Step-by-Step video and written instructions for uploading customer data

Incase you have not integrated peakflo with your accounting software, watch this detailed onboarding video here to learn how to upload your customer data manually.

Take a look:

[NEW] Upload customer contact details with either email or phone number

To speed up your onboarding process, you can upload either a customer’s email address or phone number in the mass upload customer contact spreadsheet. It isn’t mandatory to capture both the details anymore.

Take a look:

[NEW] Manually uploading customer data just became easier

All data upload spreadsheet templates use the same ‘customerId’ to streamline your customer upload process. You can also capture the date you received the invoice payment in the 'paidonDate' field (in the Invoices Data Upload file).

Take a look:

[NEW] Admins can enable professional branding on all your invoices and customer facing portals

All admins have access to the company settings where they can add their company logo and brand colours. This will automatically reflect in all invoices and the payer portals viewed by your customers.

Admins can also opt-in to allow their internal organization users to receive weekly accounts receivable reports straight to their email.

Take a look:

[NEW] Send professional-looking email reminders by embedding company logo

Make your email reminders look more professional by adding your company logo using the attribute {{logo}} in the workflow editor.

Take a look:

[NEW] Brand the  payer portal and all invoices

Align the customer payer portal and invoices to your brand guidelines by adding your company logo and primary brand colour. This makes your customer communications consistent with your branding.

Take a look:

[NEW] Get revamped weekly accounts receivable report to your email

Stay up to date on cashflow health metrics such as total outstanding amount, overdue invoice value, doubtful debt and average DSO (time to get paid) with the weekly accounts receivable report. It can also be customized by adding your company logo.

Take a look:

[NEW] Better predict cash inflows by exporting your invoice status predictions offline

You can now carry your invoice status predictions offline by exporting the invoice status tracking report in XLSX or CSV format to your email. 

Take a look:

[NEW] Create repeating workflow actions

Instead of creating multiple actions in a workflow, you can simply choose to repeat a particular action after the desired time interval. This way, you can reuse actions and set new relevant actions in place. 

Take a look:

[NEW] A more organized actions page

With new UI/UX fixes, you can now see all the future and pending actions. You can also apply a filter on the essential action items to get an in-depth overview.

Take a look:

[NEW] Shoot ad hoc SMS to your customers directly from Peakflo

Outside the workflow action items, you can send ad hoc SMS to your customers with your custom message whenever required from the invoices section in your Peakflo account.

Take a look:

[NEW] Track delivery status of SMS sent to your customers

Check the delivery, open date and bounce reason of SMS sent to your customers in the delivery status tracking report.

Take a look:

[NEW] UX fix on action editors to avoid confusion

We have removed the recipient field to add customers when creating automatic scheduled reminders as it’s an internal team action.

Take a look:

November 2021 Releases

[NEW] Get predictions on future collections through Cashflow Analytics

In your cashflow analytics report, you can see the predicted collection for the coming months for all outstanding invoices.

Why you'll love it:
Get a predicted cash inflow for all your outstanding invoices to better manage expenses and critical outlays.

Take a look:

[NEW] Monitor deliverability with 'Reminder Delivery Tracking Report'

You can now keep track of all the reminders triggered to your customers in a centralized report.  

Why you'll love it:

You get to check the deliverability of all the reminders under a single tab, including essential details like the last opened date of the reminder by your customer, and the reason for reminder bouncing.

Take a look:

[NEW] Get started quickly with easy onboarding

Easy to follow onboarding steps on the dashboard ensure you can get started quickly.

Why you'll love it:

1. Onboarding steps are embedded with videos to provide better guidance in each step.

2. Gain a company-wide overview of your collection efficiency.

Take a look:

[NEW] No more back and forth to select the action type on the Actions page

The 'All action types' dropdown list doesn't reset automatically whenever you execute an action like 'log call' or 'manual - email' on the actions page.

Why you'll love it:

A simple design fix eliminated the constant hassle of re-selecting an action type after each execution.

Take a look:

[NEW] Localized content update in 3 different languages

We have updated the content in Malay, Tagalog, and Bahasa Indonesia.

Why you'll love it:

Fresh localized content makes it easy to understand and use Peakflo for Non-English speakers.

Take a look:

[NEW] Get real-time updates in Aging Balance Report

Aging Balance Report now displays real-time data for every customer's outstanding balance across various time intervals.

Why you'll love it:

With real-time updates, you no longer have to wait for a day to get the latest Aging Balance Report.

Take a look:

[NEW] Monitor changes in your customers’ payment behaviour with Peakflo weekly emails

Control credit effectively by getting weekly updates on customers that have changed their payment behaviour from making timely payments to late payments.

Why you'll love it:

Peakflo’s AI monitors the payment behaviour of each of your customers and lets you take decisions to best manage the credit you extend to them.

Take a look:

[NEW] Enable your customers to clear payments on the move

Customers can access their payer portal through mobile to clear unpaid invoices.

Why you'll love it:

Shorten payment time by making it easier for customers to pay through mobile.

Take a look:

[NEW] Get a summary of all unpaid invoices under a single tab

You can now view all the outstanding invoices under the 'Balance' tab of a customer's payer portal instead of the 'Invoices to pay' tab (now deleted).

Why you'll love it:

We removed the clutter! Instead of two tabs ('Invoices to pay' & 'Balance'), you can view all your unpaid invoices under a single tab ('Balance').

Take a look:

October 2021 Releases

[NEW] Analyze invoice collections with Sales Collection Cohort

Your finance team can view month-on-month cohorts on sales collections based on different time intervals and account managers.

Why you'll love it:
1. Get a clear picture of how effectively your account managers or collection officers are collecting on outstanding invoices.

2. Gain a company-wide overview of your collection efficiency.

Take a look:

[NEW] Stay updated on any changes made to workflows or account managers

Any change made to the account manager or workflow will be reflected in the customer timeline along with the timestamp.

Why you'll love it:
In a single click, you can view the latest modifications in the customer's timeline.

Take a look:

[NEW] Easily upload customer files in bulk

Companies without accounting software can upload their customer files with the help of a spreadsheet template on the page.

Why you'll love it:
1. Upload all your customer files with just a click.
2. Helpful for companies without accounting software or companies that want to get started with Peakflo without an integration.

Take a look:

[NEW] Save time by updating customer attributes in bulk

You can now pause/resume reminders, change workflows and account managers for multiple customers at the same time.

Why you'll love it:
This is the easiest way to edit multiple customer attributes in a single click.

Take a look:

[NEW] Collaborate effectively by creating Tasks inside the customer tracking report
Apart from analyzing the report data, you can also create and assign tasks to account managers within the customer status tracking report.

Why you'll love it:
1. Task creation can be an exercise that will save time and drive accountability on the next steps.
2. Improve collaboration with the team and decide on relevant next steps while analyzing the full customer data inside the report.

Take a look:

September 2021 Releases

[NEW] Identify which invoices will be likely paid late

How it works:
Peakflo's AI analytics engine and machine learning model predict whether your customers will pay the invoice by the due date based on their past payment behavior.

Why you'll love it:
1. Your Finance team can predict the cash inflow for the upcoming month and manage business expenses smarter.
2. Your account managers can identify customers with a poor payment track record and proactively follow up.

Take a look:

[NEW] Gain insights with the new cashflow analytics report

How it works:
Your finance team can get a visual representation of how much they have billed and collected for each month.

Why you'll love it:
Easily measure your cash collection effectiveness by analyzing the data and drive smart decisions to get paid faster.

[NEW] Seamlessly schedule custom internal reminders to your team

How it works:
Admins can schedule a time-based reminder in their workflows to notify team members (account managers or collection agents) to take custom actions.

Why you'll love it:
You can optimize your account receivable process and collaborate efficiently by scheduling internal reminders with time-based triggers.

Take a look:

[NEW] Tags for List of Overdue Invoices and Longest Days Overdue

How it works:

Now admins can use new tags in their workflow templates which indicate a list of overdue invoices and the number of days overdue for the longest overdue invoice

Why you'll love it:

You can easily indicate to your clients which invoices are overdue and how long is the oldest overdue invoice.