Why did my Xero account get disconnected from the Peakflo account?

Cause

This issue occurs when the payment for your Xero account has not been made, leading to a suspension of services. Xero requires payments to be up-to-date to maintain connectivity with third-party applications like Peakflo.

Resolution

To resolve this problem, follow these steps:

1. Make the payment: Ensure that your Xero account is paid up to date.

2. Reconnect the Xero account with Peakflo: Once the payment is made and your Xero account is in good standing, you can reconnect it to Peakflo. Follow the integration and connection steps provided for the article, "How do I connect Xero to Peakflo?", to re-establish the connection.

By completing these steps, you should be able to restore the connection between your Xero and Peakflo accounts, allowing for seamless data synchronization and operation.