Table of Content
1. How to reconcile payments in Netsuite?
2. How to reassign payments to different customers?
How to reconcile payments in Netsuite?
Would like to reconcile the receivables to Netsuite? You're in luck! With Peakflo, you can save up to hundreds of man-hours in reconciliation!
For the automatic payment reconciliation to happen, make sure you've configured the account mapping to your Netsuite. Read the guide to find out how:
If you've completed the account mapping to your Netsuite, let's look into how to reconcile payments in Peakflo.
1. From the side menu, click on "Payments". You will see a list of transactions under the tab "All Payments". You can click on a payment to view the details.
2. You will be able to see the payment status under the column "Status".
- Not Deposited: Payment has not been received yet.
- In Progress: Payment is processing.
- Deposited: Payment has been received and is synced to Netsuite.
The payment will automatically sync to Netsuite once it is processed by the payment partner.
3. You can view the synced Customer Payments from Peakflo under "Transactions > Customers > Accept Customer Payments > List" inside NetSuite.
4. You can find the synced transaction (Deposits) under "Transactions > Bank > Make Deposits > List" in Netsuite.
You can check the individual deposit details from the list.
To understand more about reconciliation in Netsuite, check out the guide: Reconciling Bank Statements
How to reassign payments to different customers?
To reassign a payment in NetSuite, you will first need to create a new payment record. Please follow the steps outlined below to initiate this process:
1. Navigate to "Transactions > Customers > Accept Customer Payments" in Netsuite.
2. Complete the required fields in the form (Customer, Currency, Amount).
3. Click Save to finalize the creation of the new payment.
Once the payment has been created, you can proceed to reassign it to a different customer. Follow these steps to modify the existing payment:
1. Go to "Transactions > Customers > Accept Customer Payments > List" in Netsuite.
2. Locate the payment for which you wish to change the customer and click "Edit".
3. Update the Customer field as needed.
4. Click Save to apply the changes.
For more details check the video below: