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How to create credit notes and link it to invoices?

With Peakflo, you can add a credit note and link it to an invoice so that you can document any changes that happen to the invoice!

Here's the step-by-step process on how to do it: 

  1. In the Credit Notes tab, click on the Add New button at the top right corner.

2. A popup will appear, in which you need to fill out the following information:

    • Customers’ name for whom the Credit Note is being created.

    • The credit note Amount. Peakflo will pre-fill this (find out more below on how this works), or you can also fill it out and edit it later if needed.

    • The Reference number or the identifier for this credit note.

    • The Issue Date

    • Notes (if any)

3. Once you've selected a Customer, you'll see a list of invoices Due & Overdue that they owe.

You can settle the credit note amount, fully or partially, against any of the due or overdue invoice. To do that:

  • If you'd like to apply a specific amount to the Credit Notes, please input the invoice amount that will be settled in the Applied Amount box.

  • If the Credit Note amount is applied to the outstanding amount for one or more invoices, click on the arrow icon. Doing so will link the Outstanding Amount with the Applied Amount.  

3. The Amount will follow the total Applied Amount that you've set to the Credit Note(s). You can edit the total Amount. Let's say, you'd like to set a higher Amount so that the customer can apply the remaining Credit Notes to future invoices. 

4. Click save and close

Congratulations, you've added a credit note! Onto the next step!

How do I approve a credit note?

Every credit note needs to be approved before they're applied to the invoices. 

Here's the step-by-step guide:

  1. Now go to the Credit Notes tab. Select the Credit Note you just created.

2. You'll see the Approve button at the top. Click on it. 


3. It will immediately change the status of the Credit Note to Active.

4. Once the Credit Note is issued against the invoice, the balance of the invoice will be zero.

Aside from the table view, you can also check the Outstanding Amount when you click on the invoice to see the details. 

5. You can also track any changes regarding the credit note in the timeline.