Workflow Management
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      3. Workflow Management

      How do I assign workflows to multiple customers at once?

      From the get-go, Peakflo already assigns a default workflow to your customers, which you can find in settings under Account Receivable Workflows

      So, if you want to edit the default workflow or assign many customers to workflows at one time, here are the steps you should take:

      1. Go to Settings tab ⚙️
      2. Scroll all the way down until you find "Mass Workflow Assign", and click on it 🖱️
      mass-workflow-assign

      3. Prepare the sheet for the Mass Upload

      🔽 Download the template file here!

      workflow-id-customer-id
        1. The template file contains 2 columns:
           1. workflowId
           2. customerId
      4. To get workflowId, select the workflow you want to be assigned by clicking on "Accounts Receivable Workflow" in the Settings tab
      accounts-receivable-workflows
      5. Click on the workflow you want to use e.g Good payers workflow
       
      good-payers-workflow

      6. Workflow ID is highlighted in the URL as shown in the screenshot below

      workflow-id

      7. To find the Customer ID, check out this link.

      8. Before uploading, please make sure your mass workflow assignment file looks as shown below

      Untitled (11)

       

      10. Now that your file is ready, you may upload it by clicking on the "Upload Mass Workflow File" button

      upload-mass-workflow-file

      And that's it!