What does the error message "INVALID_FLD_VALUE You have entered an Invalid Field Value for the following field: taxcode" mean?

Cause:

You encountered the error message: INVALID_FLD_VALUE You have entered an Invalid Field Value <value> for the following field: taxcode

This error occurs when the bill issue date in Peakflo is earlier than the effective or creation date of the corresponding tax code in NetSuite. NetSuite requires that the tax code be valid as of the bill’s issue date, and an earlier bill date can trigger this error.

Resolution:

Follow the steps below to resolve the sync issue:

  1. Adjust the Bill Issue Date: Update the bill issue date in Peakflo to match or be later than the effective date of the tax code in NetSuite.

  2. Resync the Bill: Once the bill issue date is adjusted, initiate a resync from Peakflo to NetSuite to ensure the bill processes successfully without errors.

If further assistance is required, please reach out to our support team at support@peakflo.co.