1. Help Center
  2. New to Peakflo?

How to edit my profile?

Here's how you can set up your profile:

  1. Click on your name at the top right of the screen then go to My Profile.
  2. First up, the Details tab. Fill out every field accordingly.
    Most especially your email and WhatsApp number, since these will be the main contacts Peakflo will use for any communications or task notifications (from approval to collections). 

    Depending on your access, you might not have the rights to edit your role or tenants either as this has been pre-determined by the admin. 
  3. In the Notifications tab, you can change the email or WhatsApp notifications you'd like to receive.

  4. Go to the Password tab in case you'd like to reset your password. 

  5. In the Signature tab, upload your signature that we'll include in the Invoice PDF (the maximum size is 1 MB) 

Make sure to check everything before hitting Save and Close!



Is possible to send e-mails as notifications for manual steps in the workflows to the account managers or internal teams?

Yes. Please go back to My Profile and in the Notifications section, make sure to tick the Daily pending AR tasks

This way, you can receive a notification in Peakflo about the manual action you should take, such as making a call, escalating to legal, etc.