---
title: How to delete payment reminder workflows?
description: For removing a reminder workflow, please follow the steps below
---

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# How to delete payment reminder workflows?

## For removing a reminder workflow, please follow the steps below

1\. Go to **"Settings"** from the left side navigation bar. 

![Screen Shot 2023-08-16 at 22.06.34](https://help.peakflo.co/hs-fs/hubfs/Screen%20Shot%202023-08-16%20at%2022.06.34.png?width=450&height=383&name=Screen%20Shot%202023-08-16%20at%2022.06.34.png)

2\. Click the **"Accounts Receivable Workflows"** under the **"Receivables"** section. 

![Screen Shot 2023-08-16 at 22.13.00](https://help.peakflo.co/hs-fs/hubfs/Screen%20Shot%202023-08-16%20at%2022.13.00.png?width=450&height=369&name=Screen%20Shot%202023-08-16%20at%2022.13.00.png)  
3\. Hover over the workflow you wish to delete. Click on the delete icon from the right side of the workflow. 

![Screen Shot 2023-08-17 at 07.17.55](https://help.peakflo.co/hs-fs/hubfs/Screen%20Shot%202023-08-17%20at%2007.17.55.png?width=600&height=285&name=Screen%20Shot%202023-08-17%20at%2007.17.55.png)  
4\. Click on **"Yes"** to remove the workflow. 

![Screen Shot 2023-08-17 at 07.22.53](https://help.peakflo.co/hs-fs/hubfs/Screen%20Shot%202023-08-17%20at%2007.22.53.png?width=450&height=209&name=Screen%20Shot%202023-08-17%20at%2007.22.53.png)

**If customers are still enrolled in the workflow, you cannot remove the workflow. First, the customers need to be untagged and then the workflow could be deleted.** 

5\. To proceed with the workflow removal, click on **"Untag customers"**.

![Screen Shot 2023-08-17 at 07.18.06](https://help.peakflo.co/hs-fs/hubfs/Screen%20Shot%202023-08-17%20at%2007.18.06.png?width=450&height=181&name=Screen%20Shot%202023-08-17%20at%2007.18.06.png)  
6\. On this page, you will be able to update customers' attributions in bulk.  

![Screen Shot 2023-08-17 at 07.26.53](https://help.peakflo.co/hs-fs/hubfs/Screen%20Shot%202023-08-17%20at%2007.26.53.png?width=600&height=430&name=Screen%20Shot%202023-08-17%20at%2007.26.53.png)

7\. Find the **"Workflow Template Title"** column and click on the filter icon next to it. Choose the workflow that you want to remove from the list and then click on **"Apply"**.

![Screen Shot 2023-08-17 at 07.27.04](https://help.peakflo.co/hs-fs/hubfs/Screen%20Shot%202023-08-17%20at%2007.27.04.png?width=450&height=590&name=Screen%20Shot%202023-08-17%20at%2007.27.04.png)

8\. Click on the tick box to choose all the customers next to the **"Company Name"** column.

![Screen Shot 2023-08-17 at 07.27.11](https://help.peakflo.co/hs-fs/hubfs/Screen%20Shot%202023-08-17%20at%2007.27.11.png?width=450&height=411&name=Screen%20Shot%202023-08-17%20at%2007.27.11.png)  
9\. Click on "Bulk Action on top of the screen and choose "Change Workflow". Then choose the suitable workflow for enrolling the customers. 

![Screen Shot 2023-08-17 at 07.27.16](https://help.peakflo.co/hs-fs/hubfs/Screen%20Shot%202023-08-17%20at%2007.27.16.png?width=450&height=455&name=Screen%20Shot%202023-08-17%20at%2007.27.16.png)

10\. Repeat steps 1 to 4 to successfully remove the workflow. 

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