How to cancel invoices in E-Invoice IRP Portal via Peakflo?

Peakflo users can withdraw invoices that have been incorrectly synced with the IRP within a window of 24 to 48 hours. To do so follow the steps below:

1. Go to "Invoices" from the "Receivables" section in the side bar and open the invoice in "Due" status that you would like to cancel.

2. Click on the three-dot menu and select "Return to Draft" option.

3. A confirmation pop-up box will appear, where you can state the reason for returning the invoice to draft. Then select "Yes" to continue.

4. In the invoice timeline you will be able to see that the invoice is submitted for cancellation in E-Invoice IRP Portal.

5. Upon successful cancellation, the invoice will be updated in the Peakflo Invoice Timeline, and the invoice will return to "Draft" status.