What does the error message "Transaction was not complete" mean?

Cause:

You encountered the error message: FAILURE REASON: TRANS_NOT_COMPLETED Transaction was not complete

This error occurs when a transaction is not completed successfully. Specifically, it indicates that the wallet accounts cannot be selected while creating bill payments for the expense reports. This issue is related to a NetSuite configuration problem.

Resolution

To resolve the issue reach out to Peakflo's support team at support@peakflo.co and we will help you to cancel the sync with Netsuite and resolve the error.